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Open Door Befriending Service

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Open Door is a FREE befriending line is a simple service aimed to help combat loneliness by putting people in contact with a telephone friend for regular weekly 30-minute telephone calls fo six weeks.

In March 2020, 25 percent of the British public were self-isolating due to the coronavirus (COVID-19) by not going out at all. 67 percent of respondents said they were still going out but a lot less than before, while three percent were going out as normal but only to open places such as parks.

Generally, prior to this 9 million people in the UK – almost a fifth of the population – say they are always or often lonely, but almost two thirds feel uncomfortable admitting to it (British Red Cross and Co-Op, 2016)

Manchester Settlement prides itself on engaging with diverse communities in East Manchester in various ways. Our door is always open- Inspiring the Open Door, befriending line a simple practical intervention to help tackle social isolation.

‘We believe everybody needs somebody to listen to them’ (Senior Health and Wellbeing Manager, Emma Davis)


For more information or if you wish to become a referral partner. Please contact us at